Privacy Policy

Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use ESOTAI services.

1. Information We Collect

ESOTAI only collects information essential to providing service.

We collect basic directory information necessary to protect your account and necessary to ensure delivery of the product. This information will not be shared with third parties or community members without your consent or explicit written legal request and/or order by responsible government authority, except as outlined below.

Required information that is collected during the Registration process:

  • Full Official name, including First Name, Middle Name, & Last Name. This is necessary to ensure unique user access and to ensure proper function of service.
  • Phone Number: This is necessary for account verification and security purposes and to ensure proper function of our service.
  • Date of Birth (DOB): This is necessary to ensure unique user access and to ensure proper function of service.
  • Email Address: Used for account creation, login, and communication.
  • Current Location: This is necessary to ensure unique user access and to ensure proper function of service.

Optional information that is collected during the Registration process:

  • Time of Birth: Necessary to generate accurate natal data.
  • User Preferences: Your preferences, such as interests and other personal choices, help us to improve service.
  • Profile Picture: Actual or representative depiction of user.
  • Profile Description: Introductory message to community.

Updated Information

  • Promotional/Disclosure Information: Information you post or share is at user discretion and will be removed after 30 days.

2. How We Use Your Information

Directory Information:

  • Name, phone number, and email are used to authenticate your account.
  • This information is also used to ensure communication in regards to service updates, changes, alerts and other information necessary to serve users.
  • This information is also used to improve service delivery.

Discretionary Information:

  • Location and Preferences are essential to calculate optimal matches.
  • Promotional/Disclosure information is provided to community section for marketing and connecting with other members; and will be removed after 30 days.

Birth Information:

  • Date of birth is essential to calculate optimal matches.
  • Time and Location of birth are used to calculate optimal matches.

3. Sharing Your Information

We do not sell or share your personal information with third parties for marketing purposes.

We may share information with Community members to make connection, share ideas and cooperate or conduct business based on your profile information (such as username, profile picture, an in-app messaging service). We may share information with Service Providers to safely and effectively operate our service (e.g., hosting, data storage, and security).

4. Use of Device

- We do not automatically access your device recording equipment.

- You may enable certain features, such as voice messaging or video messaging within the Conference by granting user controlled access to the device's microphone or device's camera.

  • ESOTAI accesses the microphone only to capture audio when you choose to send voice message.
  • The recorded audio is only processed to facilitate the message stored on our servers to ensure successfully delivery.
  • Audio access must be requested and approved by user only.
  • Audio access must be terminated and approved by user only.
  • Disabling access to microphone will prohibit use of certain messaging features.

  • ESOTAI accesses the camera only to capture video when you choose to send video message.
  • The recorded video is only processed to facilitate the message stored on our servers to ensure successfully delivery.
  • Video access must be requested and approved by user only.
  • Video access must be terminated and approved by user only.
  • Disabling access to camera will prohibit use of certain messaging features.

5. Deleted Record

You may delete any or all records from ESOTAI at any time. Records deleted are permanent.

You may delete your account, from within the app from the edit profile screen or from the website, www.esotai.com/remove

6. Data Security

We are committed to protecting your personal data. We use industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. We only collect data essential for providing the service we offer. Promotional/Discretionary information will be removed from community after 30 days.

7. Your Rights

You have the right to access your personal information. You may correct or update your personal information; documented proof may be requested. Delete your personal information. Withdraw consent (where processing is based on consent). Object to the processing of your data. To exercise these rights, you can contact us at staff@esotai.com

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We encourage you to review this page periodically. Changes will be effective immediately upon posting.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, feel free to contact us at: staff@esotai.com 914-499-3138